11/9/2020 9:45 – 10:45 AM

Track:Lessons Learned


Deborah Wingler

Vice President and Healthcare Research Lead

HKS Inc.

Bhargav Goswami

Director, Facilities Planning Services

UT MD Anderson Cancer Center

Jeri Brittin

Director of Research


Session Description

As a world-class leader in cancer diagnosis, treatment, and research, UT MD Anderson Cancer Center sought to reimagine how they deliver outpatient oncology care. Through a highly collaborative design process that explored the patient, staff, and faculty experience, a prototype for future outpatient facilities was developed. To understand whether these design strategies have improved performance outcomes, the healthcare organization invested in a systematic investigation of three newly completed facilities. This session highlights their journey and commitment to inform future outpatient oncology environments from the design and development of a new prototype to testing its functional performance through post-occupancy evaluation.