Covid-19 Update

11/9/2020 4:45 – 5:45 PM

Track:Behavioral Health Practices


Mary Therese Hankinson

Adjunct Professor/Retired Chief, Patient Centered Care/Veteran Experience at VA NJ Health Care System

Seton Hall University

Karen Lommel

Behavioral Health Chief Medical Officer; Chair Department of Psychiatry; Interim Vick Chair Academics

Prisma Health-Upstate and USC School of Medicine Greenville

Kimberly McMurray


Behavioral Health Facility Consulting, LLC

Brian Giebink

Architect & Behavioral Health Designer


Session Description

Patients and staff are often caught between the tension associated with balancing a culture of healing and a culture of safety. This presentation will address safety challenges and discuss innovative design strategies for balancing a culture of safety, while advancing a person-centered healing environment. Presenters will discuss the “recovery model,” which is a holistic, person-centered approach and standard model of mental health care. They’ll then pull these ideas together by sharing applications of design thinking, reintroducing this approach to mental and behavioral health in the context of organizational culture for problem-solving that helps people and organizations become more innovative and creative.