11/10/2020 8:15 – 9:15 AM

Track:Clinical Perspectives


Paula Grieb

Associate Chief Nursing Officer, Metro Region


Camilla Moretti

Vice President

HKS, Inc.

Alison Avendt

Vice President & Senior Healthcare Advisor

HKS, Inc

Upali Nanda


HKS, Inc.

Session Description

ProMedica Toledo Hospital’s 756,600-square-foot, 13-story, 309-bed inpatient replacement tower is a Touchstone project with several goals: minimize waste, maximize efficiency, optimize functional performance, and improve safety and quality. The foundation of the unit design was laid by identifying key performance indicators, conducting a systematic design diagnostic (including parametric analysis of visibility, behavior mapping, interviews and surveys), evidence review, and full-scale mock-ups. This team will share the integrated research-based design process, and the outcomes of a study one year after occupancy to assess strategies that were most effective in achieving clearly defined performance targets, as well as learning opportunities.