11/10/2020 1:15 – 2:15 PM
When UPMC Pinnacle embarked on a project to relocate their NICU and triple its size, transitioning to a single-family room model was a must. Providing private rooms has significant benefits for both the patient and their families, but truly designing for the family experience goes beyond the room. This session will review the design of UPMC Pinnacle’s new NICU and discuss how emphasis on family amenity spaces has positively impacted their patient’s outcomes and family experience. The incorporation of these amenities have provided support and encouraged families to engage with one another, reinforcing their social support system. Presenters will also discuss the positive impacts of strategic space planning and allocation.