
Matt Krieger
Principal, ArchitectNeumann Monson ArchitectsMatt is a Principal and Architect in Neumann Monson’s Iowa City studio. He has a wide range of experience in multiple market sectors including Healthcare, Workplace, K-12, Higher Ed, Recreation, Transportation, Multi-Family, and Worship.
Matt brings this wealth of experience together with his multi-disciplinary project teams to work closely with clients and deliver innovative, functional, sustainable, human-centered spaces that empathetically respond to identified needs and workflows.
Matt's strong passion for sustainability extends to his community where he guest lectures at local colleges and serves on boards and commissions. His other passions include traveling, the arts in all forms, and spending time with his family on their horse ranch.
E68 – Patient and Staff Experience Drives Evidence-Informed Design: From Foundational Insights to Measured Outcomes at the University of Iowa Health Care North Liberty Campus
This session examines UI Health Care’s North Liberty Campus, an orthopedic hospital, emergency department, clinic, and the system’s first satellite ca…This session examines UI Health Care’s North Liberty Campus, an orthopedic hospital, emergency department, clinic, and the system’s first satellite campus, shaped by extensive patient and staff experience research as a foundational step in the design…This session examines UI Health Care’s North Liberty Campus, an orthopedic hospital, emergency department, clinic, and the system’s first satellite campus, shaped by extensive patient and staff experience research as a foundational step in the design process. The insights gathered in the initial research phase informed key design decisions, assessed through multiple post-occupancy evaluation sources to measure real-world outcomes. Key topics incl…This session examines UI Health Care’s North Liberty Campus, an orthopedic hospital, emergency department, clinic, and the system’s first satellite campus, shaped by extensive patient and staff experience research as a foundational step in the design process. The insights gathered in the initial research phase informed key design decisions, assessed through multiple post-occupancy evaluation sources to measure real-world outcomes. Key topics include addressing pain points in patient flow with intuitive wayfinding, enhancing privacy, safety, and comfort to support healing, and creating restorative environments to mitigate staff burnout and improve performance. Post-occupancy data includes measurable reductions in wait times, improved staff retention and engagement scores, enhanced patient experience scores, and more efficient care coordination. The presentation will demonstrate how human-centered research informed design strategies such as embedding moments of influence throughout the user journeys, optimizing workflows, and fostering connections in collaborative staff areas can deliver measurable improvements in care environments.Show MoreClick the title to see all detailsShow More