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FAQ

Attendee

When/where is the 2019 Healthcare Design Expo & Conference?

The 2019 Healthcare Design Expo & Conference is being held November 2-5, 2019 at the Ernest N. Morial Convention Center in New Orleans, Louisiana.

How do I register for the conference? What is the cost to attend?

Attendees can register here. Pricing information can be found here.

If I am having issues registering for the conference, who do I contact?

You may email Customer Service at HealthcareDesign@experient-inc.com, or call toll-free at 847-996-5814. International registrants, please call 800-465-5514.

Can I get a guest pass for my spouse/partner/family member?

All HCD Expo & Conference attendees must have a badge. Personal guest badges are available for purchase in registration for non-industry persons. Guest passes include access to keynotes, conference-provided networking events, and the exhibit hall during exhibit hall hours. Guests are prohibited from attending education sessions, tours, workshops, interactive discussions, and pre-conference offerings.

Are there any special travel and hotel discounts related to the conference?

Information for hotel accommodations can be found here.

I can no longer attend the conference. What do I do?

Cancellation requests should be emailed to HealthcareDesign@experient-inc.com by October 2, 2019. Subject to a $50 cancel fee.No refunds available for persons who register after October 10, 2018. All refunds issued after the last day of the show.

Does the Healthcare Design Expo & Conference offer CEUs? From what organizations?

The Healthcare Design Expo & Conference offers several conference sessions with CEUs.

How do I download the conference mobile app?
Sponsored by Mazzetti + GBA, the HCD mobile app allows you to build a personalized schedule of sessions to attend, search and bookmark exhibitor booths to visit, view the floor plan, stay organized with event information, and more! Click here to learn more about the app and how to download.
How can I subscribe to Healthcare Design magazine?

Sign up here to receive Healthcare Design Magazine.

Exhibitor

How do I get exhibitor badges?

All exhibitors must register for HCD exhibitor badges. Exhibiting companies receive one (1) exhibitor conference badge and two (2) exhibitor expo only badges per 100 sq ft. of booth space to use for. Additional Exhibitor Conference badges are available for purchase for $700-850, or Exhibitor Expo-Only badges for $129-249, depending on time of purchase. Exhibitor badges are for exhibiting company personnel only.

Where do I pick up my badge?

Badges will not be mailed in advance. If you’ve pre-registered, you will pick up your badge upon arrival at the registration desk.

If I am having issues registering for the conference, who do I contact?

Email healthcaredesignexh@experient-inc.com , or call customer service toll-free at 847-996-5814. International registrants, please call 800-465-5514 Monday – Friday 9:00AM – 6:00PM EST

When/where is the 2019 Healthcare Design Expo & Conference?

The 2019 Healthcare Design Expo & Conference is being held November 2-5, 2019 at the Ernest N. Morial Convention Center, New Orleans, LA.

What does the floor plan look like?

The 2019 floor plan can be viewed here.

What are the expo hours?

Please view the show schedule here.

What is HCD Connect?

HCD Connect, from an exhibitor perspective, is where you will enter your online and printed directory profile information. This includes selecting product categories and your company description. The information in your profile will also feed into the mobile app.

Does the venue have Wi-Fi?

Complimentary Wi-Fi is available in the lobby and public areas of the hotel.

How do I order a scanner?

Information about ordering lead retrieval units can be found in the Exhibitor Kit once it’s posted online

Are there any special hotel discounts related to the event?

Information for hotel accommodations can be found here.

Register now to connect with the industry leaders of healthcare design.

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