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FREQUENTLY ASKED QUESTIONS

Attendee

When/where is the Healthcare Design Expo & Conference?

The Healthcare Design Expo & Conference is being held October 23-36, 2021 at the Huntington Convention Center in Cleveland, OH. 

How do I register for the conference? What is the cost to attend?

Click here to register for the 2021 HCD Expo & Conference. 

Pricing information can be found here. Please note that discounted rates are only here for a limited time, so don’t delay!

If I am having issues registering for the conference, who do I contact?

Click here to email Customer Service, and one of our friendly team members will be happy to address your questions and/or concerns. If you require immediate assistance, you may call them Monday through Friday, 9am – 6pm EDT, at 864-342-6275.

Can I get a guest pass for my spouse/partner/family member?

All HCD Expo & Conference attendees must have a badge. Personal guest badges are available for purchase in registration for non-industry persons. Guest passes include access to keynotes, conference-provided networking events, and the exhibit hall during exhibit hall hours. Guests are prohibited from attending education sessions, tours, workshops, interactive discussions, and pre-conference offerings.

Are there any special travel and hotel discounts related to the conference?
Yes! For the best rates and availability, please book your stay through HCD’s official housing provider, EventSphere. You can make a hotel reservation three ways:

Does the Healthcare Design Expo & Conference offer CEUs? From what organizations?

The Healthcare Design Conference plans its educational content to comply with the accreditation requirements accepted by most major credentialing organizations. This includes many AIA, IDCEC, and EDAC hours. Because continuing education requirements differ among state and national agencies, attendees should contact their credentialing agencies for specific acceptance requirements. Attendees receive CE credits for participating in the following educational opportunities: facility tours, pre-conference workshops, keynotes, and educational breakout sessions.

To receive Continuing Education Credits following criteria must be met:

  • • Full Conference registration fees must be paid in full, and you must attend entire session (no leaving before the session is over).
  • • Attendee’s badge must be scanned by the room monitor at the start of every session. It is the attendee’s responsibility to ensure their badge is scanned. If there is no badge scanner available, a sign-in sheet will be provided.
  • • All CE provider forms must be completed and legible in order to receive your certificates. Conference attendees who do not fulfill these requirements will not receive a certificate of attendance. There are no exceptions to this policy. Thank you for adhering to these guidelines.
How can I subscribe to Healthcare Design magazine?

Sign up here to receive Healthcare Design Magazine.

Exhibitor

How do I get exhibitor badges?

All exhibitors must register for HCD exhibitor badges. Exhibiting companies receive one (1) exhibitor conference badge and two (2) exhibitor expo only badges per 100 sq ft. of booth space.

Click here to register for your 2021 show badges.

Where do I pick up my badge?

Badges will not be mailed in advance. If you’ve pre-registered, you will pick up your badge upon arrival at the registration desk.

If I am having issues registering for the conference, who do I contact?

Click here to email Customer Service, and one of our friendly team members will be happy to address your questions and/or concerns. If you require immediate assistance, you may call them Monday through Friday, 9am – 6pm EDT, at 864-342-6275.

What does the floor plan look like?

The 2021 floor plan can be viewed here >>

What are the expo hours?

This year’s exhibit hall will be open during the following times: 

Sunday, October 24
4:00 pm – 6:30 pm

Monday, October 25
10:45 am – 2:30 pm

Tuesday, October 26
10:30 am – 1:00 pm

Does the venue have Wi-Fi?

Complimentary Wi-Fi is available in pre-function areas of the Huntington Convention Center in Cleveland.

How do I order a scanner?

Information about ordering lead retrieval units can be found in the Exhibitor Kit once it’s posted online.

Join us in Cleveland for the ultimate networking, education, and product-sourcing event!