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Jen Crawmer

Jen Crawmer

Senior Associate, Interior DesignerNAC

Jen Crawmer, NCIDQ, is a passionate and detail‑driven healthcare designer with 12 years of experience shaping environments that elevate the user experience. Her strong technical understanding of clinical spaces enhances her ability to translate complex functional needs into thoughtful, intuitive design solutions. Jen’s work emphasizes collaboration, immersion in user perspectives, and crafting spaces that feel both purposeful and restorative. Her commitment to experiential design ensures that each project’s vision is not only met, but meaningfully felt by the communities it serves.

Mon Oct 193:45 PM – 4:45 PM

E65 – A Rural Health Transformation: Making a Difference for Those Who Come Next

Most take for granted access to healthcare. This is not the case in rural communities where hospitals are being forced to discontinue vital programs o…Most take for granted access to healthcare. This is not the case in rural communities where hospitals are being forced to discontinue vital programs or shutdown entirely. Plagued by financial struggles, aging facilities, and lack of providers, nearly…Most take for granted access to healthcare. This is not the case in rural communities where hospitals are being forced to discontinue vital programs or shutdown entirely. Plagued by financial struggles, aging facilities, and lack of providers, nearly 200 rural hospitals have closed over the last 20 years, leading to care deserts across the country. Quincy, Washington was on the verge of becoming another rural community lacking healthcare. Facing …Most take for granted access to healthcare. This is not the case in rural communities where hospitals are being forced to discontinue vital programs or shutdown entirely. Plagued by financial struggles, aging facilities, and lack of providers, nearly 200 rural hospitals have closed over the last 20 years, leading to care deserts across the country. Quincy, Washington was on the verge of becoming another rural community lacking healthcare. Facing $5 million debt and the challenges of an aging facility, many believed the hospital would cease to exist. Glenda Bishop, CEO of Quincy Valley Medical Center, knew that for the future of Quincy, it was imperative to replace the existing hospital. Glenda and the design team will share the process of eliminating debt, obtaining funding, engaging the community, casting vision, determining the right programs, planning for flexibility and designing an inviting experience, while being good stewards of the community’s resources. The physical transformation has completely changed the perception of care provided at QVMC. Initial outcomes after six months include a 34% increase in rural health clinic encounters and a reduction in job openings. With a visionary leader, an invested community, and the right team, hope is possible for rural healthcare.Show MoreClick the title to see all detailsShow More

Educational SessionSession TypeSpecialty Populations & Care EnvironmentsSession Track
Jill Woods
Glenda Bishop
Jen Crawmer
Jill Woods
Jill WoodsManaging Principal, Healthcare Practice Leader, NAC
Glenda Bishop
Glenda BishopChief Operating Officer, Quincy Valley Medical Center
Jen Crawmer
Jen CrawmerSenior Associate, Interior Designer, NAC
Jill Woods
Jill WoodsManaging Principal, Healthcare Practice Leader, NAC
Glenda Bishop
Glenda BishopChief Operating Officer, Quincy Valley Medical Center
Jen Crawmer
Jen CrawmerSenior Associate, Interior Designer, NAC
Additional Comments:In the midst of rural health facilities closing, Quincy is an example of success. Glenda Bishop is an inspiration and the Quincy story is one that all should hear.
AIA Forums Track:No
Allow Registration:No
Capacity Unlimited:No
Clinical Track:No