Speakers

Adam Greenberg

President & Founder

NorthShore Care Supply

6/8/2020 4:00 PM

YES

The Big Question: Is selling on Amazon Worth the Hassle?

Adam Rogas

CEO

NS8

6/10/2020 1:30 PM

YES

What Is the Right Amount of Friction? Hint: It’s Not Zero.

Addie Wallace

Director of New Business Strategy & Insights

Wine.com

6/10/2020 2:00 PM

YES

To App or Not to App, That is the Question

Adrienne Hartman

Senior Director of Ecommerce & Campaign Sales

J. J. Keller & Associates, Inc

6/8/2020 9:15 AM

YES

Building a Technology Roadmap

6/8/2020 4:00 PM

YES

The Big Question: Web Store, Marketplace? Where to Grow Your Brand

Alex Forbes

Senior Digital Product Manager

PetSmart

6/8/2020 4:00 PM

YES

The Big Question: How to Bridge the IT/Marketing Divide

Allison McGuire

Director of Marketing

Paper Mart

6/10/2020 2:00 PM

YES

How to Win at Social Media

Allison McKaney

Product Manager

Verizon

6/9/2020 11:55 AM

YES

BOPIS, BORIS & More: Satisfying Shoppers With Seamless Order and Fulfillment Options

Andrew Jacobs

CEO

JAM Paper

6/8/2020 11:15 AM

YES

A Guide to Amazon Advertising

Andrew Lande-Shannon

Senior Director, Store Experience

Madison Reed

6/10/2020 2:40 PM

YES

Turning an Online Product Offer to an Offline Service Offer

Angela Gearhart

Vice President Brand Experience

Sleep Number

6/10/2020 10:55 AM

YES

How Sleep Number Personalizes CX Throughout the Shopper Journey and Into the Store

Ankit Patel

Vice President, Merchandising

Boxed

6/10/2020 3:20 PM

YES

What Retailers Want from Suppliers – And How to Get It

Anna Szelag

Merchandise Visibility Manager

River Island

6/9/2020 2:45 PM

YES

River Island Uses RFID to Improve Visibility and Combat Loss

Ashley Arhart

Design Principal

Boston Consulting Group

6/10/2020 1:30 PM

YES

Sentient Spaces: Practical Challenges for Deploying AI in Physical Spaces

Aubrie Pagano

Co-Founder & CEO

Bow & Drape

6/9/2020 11:55 AM

YES

Angels, Private Equity, and Finding the Funding you need

Barbara Carlson

Senior Director, Global Creative Services

American Girl

6/10/2020 10:55 AM

YES

Delivering Micro-Experiences for Major In-Store Impact

Beth Warren

Senior Vice President, Marketing and Retail Strategy

Creative Realities

6/9/2020 1:00 PM

YES

Panel: Strong Women, Big Business

6/10/2020 11:35 AM

YES

Reinventing the Brand Experience in Department Stores – Restoring Meaning in a Digital-First World

Bill Albert

Executive Director

Bentley University User Experience Center

6/8/2020 11:15 AM

YES

Mine Emotional Metrics for Site Design

Bob Burke

Chairman & CEO

Burke America Parts Group

6/9/2020 11:15 AM

YES

Acquiring customers in ways that Amazon can’t

Brendan Witcher

Vice President and Principal Analyst, Digital Business Strategy

Forrester Research

6/9/2020 2:40 PM

YES

Hot Or Not: The Top Retail Tech Investments for 2020

Brian Beck

CEO & Author

Beck Ecommerce & Billion Dollar B2B Ecommerce

6/11/2020 10:30 AM

YES

DEEP DIVE: Creating Loyalty in the Age of the Unfaithful Customer

Brian Berger

Founder & CEO

Mack Weldon

6/9/2020 11:55 AM

YES

Angels, Private Equity, and Finding the Funding you need

Brian Fremgen

Senior Specialty Leasing Manager

Pacific Retail Capital Partners

6/10/2020 11:35 AM

YES

What Landlords Want: Best Practices for Going Clicks to Bricks

Brian Solis

Digital Analyst, Anthropologist & Best-Selling Author

6/11/2020 9:00 AM

YES

Day Three Keynote

Caitlin Mekita

Vice President of Strategic Engagement

Something Digital

6/8/2020 3:00 PM

YES

Platform Migration Punch List

Casey Zenner

Director of Enterprise Sales

Kount

6/9/2020 12:00 PM

YES

The Power of a Network: Creating a Personalized Experience through Trust

Cathy Skula

Executive Vice President, Franchising

Rent-A-Center

6/9/2020 2:00 PM

YES

The Square Footage Challenge: Optimizing Design for Smaller Formats

Chad Rubin

CEO

Think Crucial

6/8/2020 9:15 AM

YES

Optimizing Product Pages

Charlotte den Heijer

Merchandise Manager

America Today

6/9/2020 11:45 AM

YES

America Today Increases Inventory Accuracy by 20 Percent With RFID

Chloé Chanudet

Executive Vice President

Adore Me

6/11/2020 12:00 PM

YES

Panel: Clicks to Bricks – Retail’s Journey from Digital to Physical

Chris Walton

Co-CEO

Omni Talk

6/9/2020 11:15 AM

YES

Universal Truths Predict Where the Store of the Future Is Headed

Craig Reed

Senior Vice President, Global Trade

Avalara

6/9/2020 11:30 AM

YES

How to Avoid the Pitfalls of Cross-Border Selling

Craig Smith

Founder & CEO

Trinity Insight

6/8/2020 10:15 AM

YES

A Crash Course in Google Analytics

Dan Kelley

Director, Corporate Marketing

HyperX

6/9/2020 11:30 AM

YES

Panel: The Emergence of Esports & Gaming in Retail

Dan Klacik

Director of Store Planning (Design, Construction & Facilities)

Bonobos

6/11/2020 12:00 PM

YES

Panel: Clicks to Bricks – Retail’s Journey from Digital to Physical

Daniel Canales

Pre-Sales Engineering Consultant

SML RFID

6/10/2020 11:30 AM

YES

SML RFID: Why Retailers Are Adopting Item-level RFID

Dean Handspiker

Vice President of Design – Product and Store Development

Indochino

6/11/2020 12:00 PM

YES

Panel: Clicks to Bricks – Retail’s Journey from Digital to Physical

Declan McCormack

Retail Client Leader

BHDP Architecture

6/11/2020 12:00 PM

YES

Panel: Clicks to Bricks – Retail’s Journey from Digital to Physical

Doug McCready

Visual Merchandising Manager

Xbox

6/9/2020 11:30 AM

YES

Panel: The Emergence of Esports & Gaming in Retail

Ed King

Chief Experience Officer

HighStreet + Living Retail Lab

6/10/2020 11:35 AM

YES

The Last Mile as a Revenue-Generating Engagement Point

Egon Smola

CEO

Touch of Modern

6/8/2020 1:40 PM

YES

Prioritizing Marketing Spend

Emily Pfeiffer

Senior Analyst

Forrester

6/8/2020 9:15 AM

YES

The Technology Your Peers Have That You Don’t

Eric Hutchinson

Co-CEO and Co-Founder

Resident

6/10/2020 11:35 AM

YES

Co-Creation: How Resident is Involving the Customer in its Future

Eric Roth

Managing Director

MidOcean Partners

6/9/2020 3:20 PM

YES

A VC’s View on the Ecommerce Models that Win

Ethan Goodman

Senior Vice President, Commerce Media & Innovation

The Mars Agency

6/10/2020 2:00 PM

YES

Hey Alexa, Why Is Everyone Raising Their Voice?

Fahim Naim

Founder

eShopportunity

6/8/2020 10:15 AM

YES

How to Scale on Amazon

Fareeha Ali

Director of Research and Editorial

Digital Commerce 360

6/8/2020 2:20 PM

YES

Fast Facts on Retailers in the Amazon Marketplace

6/9/2020 11:55 AM

YES

Shoppers Are Flocking to Marketplaces – Be There

Fred Bailey

CIO

Paper Source

6/8/2020 11:15 AM

YES

Pros and Cons of Moving Data to the Cloud

Gary Penn

Global Vice President, Digital & Ecommerce

Nixon

6/8/2020 4:00 PM

YES

The Big Question: Do I need This Technology and How Do I Know?

6/8/2020 9:15 AM

YES

Design Tools to Build Your Ecommerce Site

George Deeb

Managing Partner

Red Rocket Ventures

6/9/2020 11:15 AM

YES

Acquisition as Growth Engine: What to Know Before You Buy

Gerry Hough

Associate Principal

McKinsey & Company

6/10/2020 2:45 PM

YES

Concept Store Uses NFC, RFID to Bridge Digital and Physical Shopping

Giovanni Senafe

Vice President, Business Development & Real Estate

Bentley’s Pet Stuff

6/9/2020 2:40 PM

YES

Is Your Customer Profitable? Chasing Growth and Profitability in an Omnichannel Environment

Grace Small

Online Marketplaces Product Manager

New Pig Corporation

6/8/2020 2:20 PM

YES

How New Pig works marketplace magic

Greg Buzek

Founder and President

IHL Group

6/10/2020 10:55 AM

YES

Retail 2023

Greg Zakowicz

Content Team Lead

Omnisend

6/9/2020 3:00 PM

YES

Fireside Chat: Bringing Out Inner Creativity

Guido Campello

CEO & Creative Director

Cosabella

6/10/2020 2:40 PM

YES

What Retailers Have to Gain from Returns

Gwen Newland

Director, Design

Chick-fil-A

6/10/2020 3:20 PM

YES

Finding New Ways to Facilitate Mobile Ordering

Harry Cunningham

Vice President, Retail Brand Experience

VERA BRADLEY + goodMRKT

6/9/2020 3:00 PM

YES

Fireside Chat: Bringing Out Inner Creativity

Ian Leslie

CMO

Industry West

6/8/2020 3:00 PM

YES

Platform Migration Punch List

6/8/2020 4:00 PM

YES

The Big Question: Do I need This Technology and How Do I Know?

Ian Marquis

Ecommerce Manager

Stonewall Kitchen

6/8/2020 4:00 PM

YES

The Big Question: Web Store, Marketplace? Where to Grow Your Brand

6/8/2020 1:40 PM

YES

How to design a site that sells

Jaffer Ali

President

PulseTV.com

6/8/2020 4:00 PM

YES

The Big Question: Is selling on Amazon Worth the Hassle?

James Godwin

Vice President of Growth

Clyde

6/9/2020 2:30 PM

YES

Educated Consumers Spend More: How Product Protection Increases Willingness to Pay

James Kelly

Former Amazon Insider; Founder

Jagerita Holdings

6/8/2020 10:15 AM

YES

How to Scale on Amazon

Jameson Valone

Assistant Vice President, Marketing

BrandBox by Macerich

6/10/2020 10:55 AM

YES

Multibrand Incubators: Get Your Feet Wet in Brick-and-Mortar

Jason Harbert

Co-Founder and Chief Technology Officer

Flowspace

6/9/2020 2:00 PM

YES

Happy Customers: How To Profitably Enable Next-Day Delivery

Jason McNary

CEO, Americas

UNOde50

6/9/2020 11:55 AM

YES

Picking Pop-Up Models That Align With Brand Strategies

Jeffrey Rubin

Founder and CEO

IT'SUGAR

6/9/2020 2:40 PM

YES

The Future of the Mall Built on Entertainment

Jennifer Williams

Vice President, Retail Services

Perry Ellis International

6/9/2020 1:00 PM

YES

Panel: Strong Women, Big Business

6/10/2020 11:35 AM

YES

Reinventing the Brand Experience in Department Stores – Restoring Meaning in a Digital-First World

Jessie Dowd

Senior Editor

Retail TouchPoints/design:retail

6/10/2020 2:30 PM

YES

Panel: design:retail

Joan King

Senior Vice President, Ecommerce & International

Crate and Barrel

6/10/2020 9:00 AM

YES

Day Two Keynote

Joe Hasenzahl

Senior Manager, B2B Mobility | Retail Vertical

Samsung Electronics America

6/10/2020 11:35 AM

YES

Reinventing the Brand Experience in Department Stores – Restoring Meaning in a Digital-First World

Jon MacDonald

President & Founder

The Good

6/8/2020 2:20 PM

YES

Design Rules to Convert Visitors into Buyers

Jonas Stillman

Director, Store Systems

Office Depot

6/10/2020 10:55 AM

YES

Empowering Frontline Clienteling, Assisted Selling With Digital Tech

Joseph Scaretta

Co-Founder and CEO

CS Hudson

6/10/2020 2:00 PM

YES

Successful Retail Turnarounds: How Legacy Brands Redesigned the Store Experience

Josh Luber

Co-Founder

StockX

6/10/2020 9:30 AM

YES

Day Two Keynote

Joy Droessler

Sales Operations Manager

School Uniforms by Tommy Hilfiger/May Avenue

6/8/2020 1:40 PM

YES

Headless Commerce is Here - What's in it for You?

Justin Patton

Director, RFID Center

Auburn University

6/9/2020 2:00 PM

YES

Using Blockchain to Strengthen the Retail Supply Chain

6/10/2020 2:00 PM

YES

Quantifying the User Experience in Retail Stores

Karima Ridgely

Chief Marketing & Digital Commerce Officer

Paper Source

6/8/2020 11:15 AM

YES

Pros and Cons of Moving Data to the Cloud

Katrin Zimmermann

Managing Director of The Americas

TLGG

6/9/2020 3:20 PM

YES

Lessons Learned From Digital-First Brands That Transformed Into Brick-and-Mortar Success Stories

Ken Fenyo

Consumer Markets Lead, Fuel, a McKinsey Company

McKinsey & Company

6/9/2020 2:40 PM

YES

Subscription Addiction (It’s a Thing)

Kevin Berisso

Director, AutoID Lab

University of Memphis

6/9/2020 11:05 AM

YES

The Fundamentals of RFID

Kevin Richards

Founder and CEO

Ventura Web Design & Marketing

6/8/2020 9:15 AM

YES

Design Tools to Build Your Ecommerce Site

Kirsten Ludwig

President and Founder

IN GOOD CO

6/10/2020 12:30 PM

YES

Panel: The Highs (and Lows) of Cannabis Retail Experience

Kristin Smith

Senior Vice President, Digital

Hanna Andersson

6/10/2020 2:00 PM

YES

Email and Digital Engagement Strategies That Boost In-Store Traffic and Brand Perception

Krysta Lewis

CEO and Founder

Aisling Organics

6/8/2020 1:00 PM

YES

Utilizing technology in the online consumer journey

Larry Becker

President

Larry Becker Consulting, LLC

6/8/2020 4:00 PM

YES

The Big Question: Do I need This Technology and How Do I Know?

6/8/2020 3:00 PM

YES

Test, Measure, and Fix

Lauren Chipman

CEO and Principal

Chipman Design Architecture

6/9/2020 1:00 PM

YES

Panel: Strong Women, Big Business

Lauren Freedman

Senior Consumer Insights Analyst

Digital Commerce 360

6/8/2020 10:15 AM

YES

What Shopping Features Matter Most

6/10/2020 10:55 AM

YES

Delivering on the Last Mile: How Logistics Influences Purchase Behavior

6/11/2020 1:00 PM

YES

DEEP DIVE: Meeting the Customer Where She Is - Customer Acquisition and Merchandising Strategy

Leon Nicholas

Vice President, Retail Insights and Solutions

Westrock

6/11/2020 1:00 PM

YES

Future Now: Unveiling Retail Re-Imagined

Leslie Hand

Vice President

IDC Retail Insights

6/9/2020 3:20 PM

YES

New Partner Models Bridge the Online-Store Connection: Is Amazon on to Something?

Linda Farha

President

Zenergy Communications

6/10/2020 10:15 AM

YES

Panel: The Validation for Pop-Ups

Lisa Tanzer

President

Life is Good

6/9/2020 1:00 PM

YES

Panel: Strong Women, Big Business

Manish Chowdhary

Founder and CEO

Cahoot

6/10/2020 11:30 AM

YES

How to Offer 1-Day Shipping Nationwide at Ground Prices (and Zero Investment)

Marc Hubbard

Vice President, US Client Services

Advantage Group International

6/10/2020 3:20 PM

YES

What Retailers Want from Suppliers – And How to Get It

Mark Carson

President & Co-Founder

Fat Brain Toys

6/10/2020 3:20 PM

YES

The Future = D2E (Direct-to-Everyone)

Mark Roberti

Founder and Editor

RFID Journal

6/9/2020 11:00 AM

YES

Welcome and Opening Remarks

6/10/2020 10:15 AM

YES

Welcome and Opening Remarks

6/10/2020 3:30 PM

YES

RFID: The Foundation for Retail Digital Transformation

Matt Alexander

Co-Founder & CEO

Neighborhood Goods

6/10/2020 2:00 PM

YES

The Physical Marketplace

Matt Johnson

Professor and Author

Hult International Business School & PopNeuro

6/10/2020 10:15 AM

YES

Neuroscience: Unlocking the Consumer of the Future

Matt Kohls

COO

Global Schoolwear

6/8/2020 1:40 PM

YES

Headless Commerce is Here - What's in it for You?

Melissa Gonzalez

Principal and CEO

MG2 and The Lionesque Group

6/10/2020 2:40 PM

YES

The Future of the Customer Journey

Michael Brown

Partner, Consumer Products and Retail Practice

A.T. Kearney

6/10/2020 3:20 PM

YES

Why Ecommerce Players Are Going Physical

Michael Hurst

Founding Partner

Starch Creative

6/9/2020 2:30 PM

YES

Why DTC Brands Fail When Shifting to Brick and Mortar

Michael Parker

Director of Sales & Marketing

LuminAID

6/8/2020 4:00 PM

YES

The Big Question: How to Bridge the IT/Marketing Divide

Michael Schultz

Founder and CEO

Infuse Hospitality

6/10/2020 2:50 PM

YES

Why Infusing Hospitality into the Retail World is Essential for Today's Consumer

Michael Zhang

Founder & CEO

Fenrici Brands

6/8/2020 3:00 PM

YES

Driving External Traffic to Your Amazon Listings

Michelle Covey

VP, Partnerships

GS1US

6/10/2020 11:00 AM

YES

Mastering Retail Digital Transformation

Mike Clem

Chief Digital Officer, Senior Vice President

Sweetwater.com

6/8/2020 2:20 PM

YES

Design Basics for Mobile

Mike Gottfried

Senior Director, Marketing

KontrolFreek

6/9/2020 11:55 AM

YES

Which Influencers Are Worth It?

Mike Perekupka

Senior Product Manager

Sidecar

6/9/2020 1:00 PM

YES

Zero-Keyword Search Campaigns: Reality or Hype?

6/10/2020 1:00 PM

YES

3 Signs That a Marketer's Automated Bid Approach Isn't Working

Mike Schulz

Associate Creative Director

Gorilla Group, a Wunderman Thompson Company

6/8/2020 10:15 AM

YES

Free and Easy: No-Cost and Low-Cost Tools to Build Your Site

Moiz Ali

CEO

NATIVE

6/8/2020 1:00 PM

YES

Establish and Protect Your Brand Identity

6/8/2020 4:00 PM

YES

The Big Question: Is selling on Amazon Worth the Hassle?

Myra Vaughn

Principal

MG2

6/9/2020 11:30 AM

YES

Panel: The Emergence of Esports & Gaming in Retail

Nathan Kondamuri

Co-Founder and Co-CEO

PAIR Eyewear

6/10/2020 11:35 AM

YES

Increasing Customer Lifetime Value through a Mobile-First Experience

Nik Sharma

Founder

Sharma Brands

6/10/2020 10:55 AM

YES

SMS: The New Wave of Mobile Marketing

Nikki Baird

Vice President of Retail Innovation

Aptos

6/11/2020 1:00 PM

YES

DEEP DIVE: The Practical Application of AI in Retail: Today and Tomorrow

Patrick Javick

Sr. Director, Partnerships

GS1 US

6/10/2020 11:00 AM

YES

Mastering Retail Digital Transformation

Peter Kearns

former Amazon Insider; Vice President of Amazon

Blue Wheel Media

6/11/2020 10:30 AM

YES

DEEP DIVE: Amazon Retail Readiness: Your Ultimate Checklist

Poonam Goyal

Sector Head and Senior Retail Analyst

6/9/2020 2:00 PM

YES

The Next Retail Disruption

Richard Sexton

Founder and Senior Consultant

OmniMarketing2020

6/8/2020 4:00 PM

YES

The Big Question: How to Bridge the IT/Marketing Divide

Robert Hocking

Chief Strategy Officer

Virtual IQ

6/10/2020 10:30 AM

YES

What Moms Want

6/11/2020 1:00 PM

YES

DEEP DIVE: Purpose-Driven Retail: The Impact of Transparency and Social Responsibility

Robert-Jan Haitink

Supply Chain Manager

America Today

6/9/2020 11:45 AM

YES

America Today Increases Inventory Accuracy by 20 Percent With RFID

Robyn Novak

Vice President, Creative Managing Director

FRCH Design Worldwide

6/10/2020 10:55 AM

YES

Delivering Micro-Experiences for Major In-Store Impact

Ronny Sage

CEO

ShoppingGives

6/10/2020 12:00 PM

YES

Four Power Strategies for Social Impact Success

Ryan Schmidt

Executive Digital Director

FITCH

6/11/2020 11:30 AM

YES

Transforming Physical Retail into a Digital Platform

Scott Emalfarb

Owner

Fresh Content Society

6/8/2020 11:15 AM

YES

Live Reviews: Are Your Social Pages as Good as You Think They Are?

Sender Shamiss

Co-Founder and CEO

goTRG

6/10/2020 11:00 AM

YES

RETURNS: Stop the Waste, Capitalize on the Recovery

Sharon Lessard

Senior Director - Global Store Design and Development

Under Armour

6/10/2020 11:35 AM

YES

Going Local: Designing Stores to Appeal to Regional Shoppers

Simon Temperley

Chief Revenue & Marketing Officer

Allied Esports

6/9/2020 11:30 AM

YES

Panel: The Emergence of Esports & Gaming in Retail

Sophia Edelstein

Co-Founder and Co-CEO

PAIR Eyewear

6/10/2020 11:35 AM

YES

Increasing Customer Lifetime Value through a Mobile-First Experience

Stephan Spencer

Co-Author

The Art of SEO

6/9/2020 3:20 PM

YES

Live Reviews: Optimizing for Natural Search

Stephen Kuhl

Co-Founder & CEO

Burrow

6/9/2020 2:00 PM

YES

The Why and How of Experiential Marketing

Susan Pichoff

Senior Director – Industry Engagement, Retail Apparel and General Merchandise

GS1 US

6/10/2020 10:20 AM

YES

Southern Fried Cotton Reduces Customer Chargebacks By 98.8%

Tal Zvi Nathanel

CEO

SHOWFIELDS

6/11/2020 9:30 AM

YES

Day Three Keynote

Tink Taylor

Co-Founder and President

dotdigital

6/10/2020 10:30 AM

YES

3 Segmentation Tactics for Ecommerce Success

Tom McGee

President and CEO

International Council of Shopping Centers (ICSC)

6/9/2020 10:00 AM

YES

Navigating the Retail Renaissance

Traci Harrington

Wholesale Account Executive

Southern Fried Cotton

6/10/2020 10:20 AM

YES

Southern Fried Cotton Reduces Customer Chargebacks By 98.8%

Traci Inglis

President, COO & CMO

Retailwinds

6/10/2020 10:15 AM

YES

Transforming a Legacy Brand With a Customer-Forward Approach

Yasaman Stewart

Director of Retail and Design

Nothing Bundt Cakes

6/9/2020 2:00 PM

YES

Storytelling: Aiming for Interactions Above Transactions

Zac Brandenberg

Co-Founder and CEO

DRINKS

6/9/2020 11:55 AM

YES

Data-Driven Personalization: How To Proactively Serve Up Exactly What Your Customer Wants

Zak Normandin

Founder & CEO

Iris Nova (Dirty Lemon/The Drug Store)

6/9/2020 10:30 AM

YES