Bill Dillon
Senior Project ManagerUniversity of Cincinnati HealthBill is a Senior Project Manager with over 25 years of experience in healthcare construction, serving as both a construction manager and Owner’s representative leading all phases of multimillion-dollar construction projects at UC Health’s Level 1 trauma center. His experience includes pharmacies, radiology, labs, operating spaces, nursing units, and support areas. Bill emphasizes collaboration among owners, designers, and contractors to deliver successful outcomes for highly complex healthcare projects.
E44 – Closing the Loop: Using Pre- and Post-Occupancy Measurement to Inform Healthcare Design
Healthcare projects are often evaluated only after occupancy, limiting their ability to inform design decisions and demonstrate project success. Pairi…Healthcare projects are often evaluated only after occupancy, limiting their ability to inform design decisions and demonstrate project success. Pairing pre- and post-occupancy measurements creates a stronger framework by establishing a baseline, tes…Healthcare projects are often evaluated only after occupancy, limiting their ability to inform design decisions and demonstrate project success. Pairing pre- and post-occupancy measurements creates a stronger framework by establishing a baseline, testing design intent, and producing evidence to guide future projects. This session explores paired pre- and post-occupancy surveys through an inpatient pharmacy renovation at University of Cincinnati H…Healthcare projects are often evaluated only after occupancy, limiting their ability to inform design decisions and demonstrate project success. Pairing pre- and post-occupancy measurements creates a stronger framework by establishing a baseline, testing design intent, and producing evidence to guide future projects. This session explores paired pre- and post-occupancy surveys through an inpatient pharmacy renovation at University of Cincinnati Health. A pre-occupancy survey identified workflow inefficiencies, organizational challenges, and operational constraints that informed design goals, spatial planning, equipment integration, and collaboration strategies. These findings established clear hypotheses for post-occupancy evaluation. Constructed in two phases to maintain continuous operations, the renovation integrated advanced automation within tight constraints. POE feedback collected three months after completion was evaluated against the baseline to directly assess design performance. Attendees will learn how paired measurement provides practical guidance to inform design decisions and future healthcare projects.Show MoreClick the title to see all detailsShow More
