Jonathan Cogswell
Vice President, Manhattan DevelopmentNorthwell HealthJonathan B. Cogswell, Vice President, Manhattan Development for Northwell Health’s Western Region, has worked in healthcare facility operations and development for more than 25 years. After starting his career in the development of Cancer Centers in Metro New York, he transitioned into managing hospitals 15 years ago when he moved to Lenox Hill Hospital. Currently, he works for Northwell managing the development of facilities in the system's Western Region, which includes Lenox Hill Hospital, Manhattan Eye, Ear & Throat Hospital, Lenox Health Greenwich Village, and an outpatient network of more than 80 sites.
The Infrastructure of Trust: Engineering the “Big Blue Chair” Protocol
This session explores how trust, communication, and clear escalation pathways can be engineered into day-to-day facilities operations. Using the “Big
…This session explores how trust, communication, and clear escalation pathways can be engineered into day-to-day facilities operations. Using the “Big Blue Chair” protocol as a case study, speakers show how structured huddles, visual cues, and shared
…This session explores how trust, communication, and clear escalation pathways can be engineered into day-to-day facilities operations. Using the “Big Blue Chair” protocol as a case study, speakers show how structured huddles, visual cues, and shared expectations reduce delays, improve safety, and strengthen collaboration between clinical, facilities, and vendor teams. Attendees leave with practical steps to pilot similar trust-focused protocols i
…This session explores how trust, communication, and clear escalation pathways can be engineered into day-to-day facilities operations. Using the “Big Blue Chair” protocol as a case study, speakers show how structured huddles, visual cues, and shared expectations reduce delays, improve safety, and strengthen collaboration between clinical, facilities, and vendor teams. Attendees leave with practical steps to pilot similar trust-focused protocols in their own organizations.
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