Massiel Lantigua-Espinal
Senior Associate, Clinical Informatics and TechnologyIntrobaMassiel Lantigua-Espinal is a Clinical Informatics and Healthcare Technology Consultant at Introba, specializing in smart hospital design, digital transformation, and operational resilience. With over 14 years of experience across clinical informatics, pharmacy operations, and healthcare technology strategy, she previously worked within enterprise clinical IT at Memorial Sloan Kettering Cancer Center, supporting EHR optimization and clinical workflow transformation. Massiel partners with health system leaders to align informatics, operations, and technology strategy, translating digital investments into measurable, system-level outcomes.
E103 – Designing for Resilience: Technology as the New Infrastructure
As healthcare facilities evolve into digitally dependent ecosystems, technology has become critical infrastructure—essential to safety, operational co…As healthcare facilities evolve into digitally dependent ecosystems, technology has become critical infrastructure—essential to safety, operational continuity, and patient trust. This session explores how resilient digital design enables healthcare e…As healthcare facilities evolve into digitally dependent ecosystems, technology has become critical infrastructure—essential to safety, operational continuity, and patient trust. This session explores how resilient digital design enables healthcare environments to withstand disruption while sustaining clinical care and operational performance. Drawing on lessons from complex healthcare projects, the presentation examines integrated technology pla…As healthcare facilities evolve into digitally dependent ecosystems, technology has become critical infrastructure—essential to safety, operational continuity, and patient trust. This session explores how resilient digital design enables healthcare environments to withstand disruption while sustaining clinical care and operational performance. Drawing on lessons from complex healthcare projects, the presentation examines integrated technology planning across Real-Time Location Systems (RTLS), automation, Electronic Health Record (EHR) integration, and cybersecurity to support reliability, interoperability, and adaptability in modern hospitals. Participants will learn strategies for embedding redundancy, scalability, and resilience directly into the design process so care delivery remains uninterrupted during outages or system strain. The discussion emphasizes cross-disciplinary collaboration among architecture, engineering, and informatics, reframing resilience beyond system uptime to include human factors, equity, and compassionate access to technology-enabled care. Through real-world examples, attendees will gain a practical framework for designing healthcare facilities where technology not only supports operations, but also reinforces safety, empathy, and the patient-care mission in every scenario. Show MoreClick the title to see all detailsShow More
