E44 – Closing the Loop: Using Pre- and Post-Occupancy Measurement to Inform Healthcare Design
Healthcare projects are often evaluated only after occupancy, limiting their ability to inform design decisions and demonstrate project success. Pairing pre- and post-occupancy measurements creates a stronger framework by establishing a baseline, testing design intent, and producing evidence to guide future projects.
This session explores paired pre- and post-occupancy surveys through an inpatient pharmacy renovation at University of Cincinnati Health. A pre-occupancy survey identified workflow inefficiencies, organizational challenges, and operational constraints that informed design goals, spatial planning, equipment integration, and collaboration strategies. These findings established clear hypotheses for post-occupancy evaluation.
Constructed in two phases to maintain continuous operations, the renovation integrated advanced automation within tight constraints. POE feedback collected three months after completion was evaluated against the baseline to directly assess design performance. Attendees will learn how paired measurement provides practical guidance to inform design decisions and future healthcare projects.
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